Bamboo Basics E-gift card

If you order before 11:30 PM Monday through Friday, you'll receive your order the next day. If you order on Saturday or Sunday, you'll receive your order on Tuesday.

NOTE: Many online orders are placed around Black Friday, Cyber ​​Monday, and the holidays, which can impact delivery times. Please be aware of possible delays during these times. National holidays are also a reason why your package may arrive a day later than usual.

If you have any questions about delivery, please contact our customer service.

Email: service@bamboobasics.com We always do our best to respond to your email no later than the next working day.

Telephone number: +31 (0)85 110 27 00 on working days until 8 p.m.

Whatsapp: +31 (0)85 110 27 00 on working days until 8 p.m. We try to respond within an hour .

Please have your order number ready so we can help you quickly.

We ship within Europe. Select your desired country at checkout; the correct shipping costs will then be displayed in your order overview.

Netherlands €3.99 (free for orders over €50)
Belgium & Luxembourg €4.75 (free for orders over €50)
Germany €6.99 (free for orders over €75)

• You can return it within 30 days and get your money back.
• You can return within 30 days and choose a store credit +10%
• You can choose to exchange

We've made it very easy for you. Read here how it works .

You can also use this link directly to create your return label:
https://bamboobasics.returnista.com/

Follow the steps there. You'll need your order number and the email address you used to place your order. Always keep your proof of postage, just in case we don't receive your return. If we haven't received any returned items and you can't show proof of postage, we unfortunately can't issue a refund.

Return shipping is at your own expense and costs €5.25 per package. Exchanging for a different size is completely free.

Accelerating the transition to a fair and pollution-free fashion industry. That's Bamboo Basics' vision. This is how we measure every decision we make. We know there's still a long way to go, but we're persistent and motivated, making strides in the right direction.

Our bamboo underwear feels silky soft and is therefore wonderful to wear. But there are more reasons to choose bamboo. The fabric is breathable and absorbs up to 7x more moisture than cotton. This prevents unpleasant odors and ensures a fresh feeling all day long. So you'll feel comfortable from morning to night!

Under the motto " together we achieve more ," we challenge you to take responsibility and make a difference. Together we reduce the polluting impact on the environment!

By using bamboo as a raw material, we strive for a more sustainable world. Bamboo textiles are water-saving, relying on natural rainfall and reducing evaporation. Compared to traditional textiles, bamboo textile production is 80% less harmful to the environment. Time for a change!

By offering our bamboo underwear at a fair price, we ensure that sustainability is accessible to everyone. We strive to make our products available in as many online and offline locations as possible. This way, our products are accessible to everyone. Because Bamboo Basics is something you have to feel!