Not satisfied with your Bamboo Basics?
That can happen of course. Use this link to create your return label:
https://bamboobasics.returnista.com/
Follow the steps there. You will need your order number and the email address you used to place your order.
Always keep your proof of shipment, just in case we do not receive your return. If we have not received any products back and no proof of shipment can be provided, unfortunately we cannot issue a refund.
The return costs are €5.25 per package and are at your own expense.
An exchange for a different size, however, is completely free.
You can choose whether to return your package via DHL or PostNL. Both printing a return label and paperless return with a barcode are possible.